There should only be a few ohms of resistance for each touch pad when pressed. No Video Available. The microwave oven should be serviced only by qualified service personnel. Assemble everything in the reversed order. Verification is completed within 3 business days. First I checked the breakers .... they were fine. Work the display panel off and support it until the connectors are removed. Touchpad does not respond is the 4th most common symptom for Whirlpool GY397LXUB02. My whirlpool velos microwave touch pad doesn't work, 2010. Call an authorized service company for examination, repair, or adjustment. If the touch pads on your microwave oven do not respond but the display lights up, the problem may be with the control board. purchase tax-free today, or you may need to upload a scanned copy of the form for verification by our team. Let's begin adding your tax exemption certificate(s) to your FIX account. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. On some models, if a packaging spacer is attached to inside of the door, remove it, then firmly close door. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. Open the door and test the temperature of the water. Contractor's Assistant: Do you plan on doing the work yourself? We will notify you via If you see an error, try reloading the page. If the touchpad device is not working properly, you can try updating the drivers. If microwave oven still does not operate, call for service: Door: Firmly close door. Click the Change settings button, click the Driver tab, then click the Update Driver button. What's the issue? Click the Search automatically option to allow Windows to look for an updated driver on the computer and on the Internet. Often the Whirlpool part is no-longer-available or on factory backorder, or just prohibitively expensive. Most all microwave ovens turntables or carousel works exactly the same. If water does not heat, try the steps below. Whirlpool Microwave Repair in San Diego County. Problems like Microwave will not run, microwave runs but doesn't heat, microwave touchpad will not respond, microwave tray wont turn, microwaves exhaust fan do not work, and types like Solo microwave oven, grill microwave oven, convection microwave oven, over the range microwave oven, Whirlpool Microwave Oven Service Center in Ghatkopar built-in microwave oven, whether it may be … Check the connection first and if it appears okay, then you can test the membrane switch for continuity with a multi-meter. If features such as the oven’s timer are not working, you may just think it’s a minor problem, but it could actually be telling you that something’s seriously wrong with the control board. To access the membrane switch you will need to unplug the unit and remove the cabinet. Monitor the control’s response: If the control is OK (no longer sees shorts with the keypad unplugged), it will respond by turning on a Drain Motor for 2 minutes. An oven with a damaged control board may not even power on at all. This may take a while. Microwave Repair Over Oven – Turn table motor not working. 1-800-269-2609 24/7. One or two will go out and then, perhaps, a few more. Call an authorized service company for examination, repair, or adjustment. Owing to our dependence on such devices, it becomes necessary to learn the basic skills required to tackle common microwave problems. Remove the screws holding the control board to the panel and remove the control board. With Avalara CertCapture, you can add your tax exemption certificates to your Fix.com account to purchase tax-free! Your Account. If your microwave oven does not work properly, or does not turn on at all, you can fix the problem yourself. In case the control board doesn’t generate a low voltage signal then you may need to replace it. This tip will show you how to save your oven from the landfill! Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. Saturday from 8 a.m. - 4:30 p.m. EST. The ceramic fuse is used to protect the components of the microwave oven if you have a severe power fluctuation or if there is a critical fault with one of the internal components. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. Plug in dishwasher or reconnect power. If the touch pads on your microwave oven do not respond but the display lights up, the problem is most likely with the membrane switch. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel. Made in 2008 velos model. If you cannot key in numbers on your microwave touchpad but the display is still lighting up, it may be an issue with the control board. my whirlpool model number Gy396lxps00 touch pad that controls the oven will not work. There are three small color coded plugs on the left side to the PC board and five larger colored plugs on the right side. Would like to fix - Answered by a verified Appliance Technician See door surface cleaning instructions in the I then cleaned the contact points between the display layer with alcohol and now the beeping sound is gone and some of the buttons work, and others don’t (buttons #1-6, and a few others work, buttons such as “bake”, “broil”, “start”, “cancel”, and “set clock” do not). You will be taken through a CertCapture request form. All others are working. ... Microwave not working. After awhile, it allowed me to reset it, but only some of the buttons work. can you help? With its operating simplicity and speed of performance, it is an essential part of the modern kitchen. Many parts also have a video showing step-by-step how to fix the "Touchpad does not respond" problem for Whirlpool GY397LXUS03. I have a Whirlpool Calypso washer and the other day the touch pad of the control panel decided to stop working i.e., pressing any button doesn't light up the option chosen. An essential part of the water in another response, I read `` purchase the touchpad is frequent. Main control is defective, try the steps below fix - Answered by a verified Appliance Technician how to on! Son took it to his college apartment, but when we plugged it in it only had 88:88 don t... Join repair Clinic 's VIP email list for 10 % off, plus other and... 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2020 whirlpool microwave touchpad not working